Privacy Policy
Jex Platform Privacy Policy
Last Updated: October 11, 2024
Introduction
Jex Global Inc., a Delaware corporation with its principal offices at 1000 Brickell Ave,
Ste 715, pmb #1740, Miami, FL 33131, ("Jex", "we", "us", or "our") operates the
jex.global website (the “Site”) and provides international payroll and related services (the
"Services"), available through the Site.
Jex is committed to providing high standards of privacy protection worldwide. When we
refer to Jex, we mean the Jex entity with which you have an agreement, if applicable.
This Privacy Policy informs you of how your information is collected, used, and
disclosed by us. It forms part of our Jex Platform Terms of Service. Unless otherwise
defined in this Privacy Policy, capitalized terms used herein have the same meanings as in
our Terms of Service.
Scope of Application
This Privacy Policy applies to:
Visitors of the Site without a contractual relationship with Jex
Clients using our Services, including client UBOs or representatives
Independent Contractors using our Services
Jex community platform users
Suppliers providing products or services to Jex
Candidates
Prospects
Participants of webinars, conferences, trade events, surveys, etc.
By using our Site and/or Services or engaging with Jex in any way, you agree to the
collection and use of your information in accordance with this Privacy Policy.
Information Collection
Jex collects and stores certain information about you, which can be used alone or
combined with other information to identify you ("Personal Information"). Below is a list
of types of Personal Information we may collect and use about you.
Categories of Personal Information
Contact: Information to contact you, including physical addresses, e-mail
addresses, and phone numbers.
Identification: Information to identify you, including full name, government ID,
passport, DoB, and selfie.
Financial: Information about financial accounts, including bank account details,
and payment card details.
Transactional: Information about transactions and payments to and from your
accounts with us, including amounts and dates.
Contractual: Information about the products or services we provide to you.
Locational: Information about where you are, including country and IP address,
which may come from your mobile phone or computer connection.
Usage: Information about the usage of our Services and Site, including metadata.
Technical: Information on the devices and technology you use, including IP
address, login data, browser type and version, timezone, and operating system.
Communications: Information from communications between us, including any
personal data shared in messages, and communication metadata.
Professional: Information about professional career and educational background,
including job positions, degrees, and qualifications.
Public and third-party records: Information from public records and publicly
available information on the internet, and information from other companies such
as credit reference or fraud protection agencies.
Consents: Permissions, consents, or preferences you give us.
Jex Community Platform Content: Comments, files, messages, and other
materials posted or transmitted on the Jex Community platform.
Other Information: Any other information you provide through all available
channels, participating in surveys, or interacting with our Site and/or Services.
Personal Information does not include anonymized data after the identifiable data is
destroyed. Jex may also collect and use non-Personal Information to analyze and improve
our Services.
Sources of Your Personal Information
We may collect personal information about you or your business from these sources:
Directly from you when you use our Services, complete contact forms, request
marketing communications, participate in surveys, or contact us.
Profile and usage data when you interact with our Site and/or Services, including
security details, app or web browser settings, marketing choices, and data from
devices connecting to our platform.
Cookies and other internet tracking software while using our website or mobile
apps, as detailed in our Cookie Policy.
Third parties such as companies, business partners, or individuals introducing you
to us; business partners, service providers, sub-contractors, advertising networks,
analytics providers, search information providers, fraud protection services,
Payment Service Providers (PSPs); social networks and other technology
providers; public information sources; market researchers; and government, law
enforcement agencies, authorities, and regulatory bodies.
Cookie Use
Please refer to our Cookie policy for more information.
Information Use
We use your Personal Information for various purposes, along with the legal basis for
processing where applicable under data protection law.
Identity Verification and Compliance with AML/KYC Regulations
At Jex, we prioritize identity verification and compliance with Anti-Money Laundering
(AML) and Know Your Customer (KYC) regulations. To ensure the security and integrity
of our platform, we have partnered with Veriff, a leading identity verification provider, to
automatically verify users' identities and prevent fraud.
Screening Process
We perform comprehensive user screening at two critical stages of the hiring process:
1. Before Accepting a Job Offer: Before a candidate can accept a job offer on the
Jex platform, we conduct a thorough identity verification and compliance
screening process. This includes verifying the candidate’s personal and biometric
information, as well as screening against government sanction lists and relevant
legal databases.
2. Before Proposing a Job Offer: Companies also undergo screening before they
can propose job offers to ensure compliance with AML/KYC regulations and to
verify the legitimacy of their operations. This screening helps protect candidates
from fraudulent job offers and ensures that only legitimate companies use our
platform.
Biometric and Identity Information Collection
Veriff collects biometric identifiers, such as facial scan data, along with
government-issued ID information (e.g., passport or drivers license). This data is
securely processed and used only to verify identity and prevent fraud. By using this
technology, Jex ensures that both companies and candidates can engage with confidence.
Ongoing Monitoring and Compliance
Beyond initial verification, Jex engages in ongoing monitoring of user activities to detect
suspicious behavior, ensuring that the platform remains compliant with international
regulations. Our automated systems flag potentially suspicious activity for review, and if
necessary, we report such activities to the appropriate authorities through a Suspicious
Activity Report (SAR).
Record-Keeping and Legal Obligations
In compliance with AML/KYC regulations, we maintain records of all verification and
screening processes for a minimum of five years, as required by law. This ensures that
Jex can respond to regulatory inquiries or audits, while adhering to the highest standards
of data security and privacy.
Uses of Your Personal Information
Serving You: Managing our relationship with you or your business; developing
and carrying out marketing activities; studying how customers use products and
services from Jex; communicating with you about our products and services.
Legal Basis: Fulfilling Jex’s contract with users; legal duty; user consent;
legitimate interest (keeping records up to date, working out which products
and services may interest you, developing products and services, improving
business).
Improving Our Business: Testing new products; improving products and
services; managing how we work with other companies that provide services to us
and our customers; developing new ways to meet customer needs and grow our
business.
Legal Basis: Fulfilling Jex’s contract with users; legal duty; user consent;
legitimate interest (being efficient about fulfilling legal and contractual
duties, developing products and services, and improving business).
Marketing and Events-Related Communications: Communicating Jex’s
products and services; inviting you to participate in events or surveys.
Legal Basis: User consent; legitimate interest (being efficient about
fulfilling legal and contractual duties).
Managing Our Operations: Delivering Jex’s products and services; making and
managing payments; managing fees and charges due on user accounts; collecting
and recovering money owed to Jex.
Legal Basis: Fulfilling Jex’s contract with users; legal duty; user consent;
legitimate interest (being efficient about fulfilling legal and contractual
duties, complying with rules and guidance from regulators).
Crime Prevention and Managing Risks: Identifying, investigating, reporting,
and preventing fraud, money laundering, and other crime; managing risk for us
and our users; complying with laws and regulations; investigating and responding
to complaints and feedback.
Legal Basis: Fulfilling Jex’s contract with users; legal duty; user consent;
legitimate interest (developing and improving how we deal with financial
crime, complying with rules and guidance from regulators).
Business Management: Operating our business efficiently and properly;
managing financial position, business capability, planning, adding and testing
systems and processes, managing communications, corporate governance, and
audit; carrying out obligations arising from and exercising rights set out in our
contracts.
Legal Basis: Legal duty; legitimate interest (being efficient about fulfilling
legal and contractual duties, complying with rules and guidance from
regulators, fulfilling Jex’s contract with users).
If you refuse to provide information required for the performance of the contract or as
required by law, we may not be able to perform the contract with you and consequently,
may not be able to provide certain services.
Data Subject Rights
You have certain rights regarding your personal information, including the right to access,
correct, or delete your data, and the right to data portability. To exercise these rights,
please contact us at help@jex.global.
Automated Decision-Making and Profiling
We may use automated decision-making processes and profiling to enhance our Services.
This includes AI-driven analysis of your interactions with our platform to provide
personalized recommendations. If you have any questions about this, please contact us at
help@jex.global.
Google OAuth Scopes
Jex requests the following Google OAuth scopes to allow users to schedule interviews
using their Google Calendar:
Calendar.readonly: Access to view available time slots for interviews.
Calendar.events: Permission to create, update, and manage events on behalf of
users for interview scheduling.
We only request the minimum necessary permissions to provide these features and ensure
they are used strictly for the intended purpose of scheduling interviews between
companies and talent on our platform.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any
significant changes by posting the new Privacy Policy on our Site. Your continued use of
the Site and/or Services after any changes constitutes your acceptance of the new Privacy
Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: help@jex.global
Communications
We may contact you with newsletters and other marketing information of interest. You
may opt out of receiving these communications by following the unsubscribe link or
instructions provided in any email we send or by contacting us. However, we may still
send you transactional or administrative messages related to the Service even after opting
out of marketing communications.
Information Sharing with Third Parties
We will only share your information with third parties for the purposes described above
unless otherwise noted at the point of collection:
Clients to whom you provide your services.
Trusted third-party agents, partners, suppliers, and service providers
assisting us in providing the Services and permitted to use your information
according to their agreement with us. These include website hosts, data hosts,
cloud software providers, IT providers, identification verification providers,
customer support providers, payment processors, financial institutions, financial
advisors, legal advisors, auditors, and insurance companies.
Government or public agencies, law enforcement authorities, regulators, or
any other entity with appropriate legal authority if required or permitted by law
or legal process, or if necessary to protect the security or integrity of our business,
our Site and/or Services, and the safety of users or the public.
Third parties acquiring any part of our business, through merger, consolidation,
divestiture, spin-off, or purchase of assets.
Academic institutions performing research under confidentiality agreements,
ensuring published findings contain only de-identified and aggregated data.
Public reports containing anonymized, aggregate, de-identified information and
statistics.
Current and future Jex affiliates using your Personal Information in a manner
consistent with this Privacy Policy.
With your consent to share your information.
Google User Data Sharing
We share information with Google solely to facilitate interview scheduling via Google
Calendar through our platform. Google user data is shared with the necessary third-party
service providers, such as Google Calendar, to enable you to use the calendar
functionality for managing interviews. We do not share or sell Google user data with any
other third parties for marketing or advertising purposes.
Retention of Your Personal Information
We will retain your personal data only as long as necessary to fulfill the purposes for
which it was collected, consistent with applicable law. This retention period allows us to
comply with our legal obligations, resolve disputes, enforce agreements, and study
customer data for our research. We will not retain your data longer than necessary for its
processing purpose.
To determine the appropriate retention period, we consider the amount, nature, and
sensitivity of the data, as well as the purposes for processing it. For data retention periods
related to the Services, please refer to the Data Processing Addendum.
Retention and Deletion of Google User Data
Jex retains Google user data only as long as is necessary to provide our services, such as
scheduling interviews through Google Calendar. Once the service is terminated or a user
requests deletion, we will delete the associated Google user data within 90 days, unless a
longer retention period is required by law. Users may also request the deletion of their
Google user data at any time by contacting us at help@jex.global. Upon such a request,
we will delete all relevant data from our systems in compliance with applicable
regulations.
Security
We implement measures to safeguard your information from loss, misuse, unauthorized
access or disclosure, alteration, and destruction, addressing both external and internal
threats. We restrict access to personal data to individuals such as employees, agents,
contractors, and other third parties who require access for legitimate business purposes.
These individuals will process your data based on our instructions and are bound by
confidentiality.
Data Protection for Google User Data
Jex implements strict security protocols for handling Google user data. This includes
encryption during transmission and while stored, regular security audits, and limiting
access to authorized personnel only. Google user data, such as calendar event
information, is encrypted and securely processed. Jex employees and contractors who
have access to sensitive data are bound by confidentiality agreements and can only access
this data when necessary for the proper functioning of our platform.
If you have selected a password or other login credentials for accessing the Jex platform,
it is your responsibility to maintain their confidentiality. Do not share your password or
login credentials with anyone.
Please note that no method of transmission over the internet or electronic storage is 100%
secure. While we strive to protect your information, we cannot guarantee absolute
security. If you become aware of any security breach, please contact us immediately at
help@jex.global.
International Transfer
Information collected through the Site and/or Service, including your Personal
Information, may be transferred to and maintained on computers located outside your
state, province, country, or governmental jurisdiction where data protection laws may
differ. If you are located outside the United States and choose to provide information to
us, please note that we will transfer and process it in the United States. We have
contractual arrangements with subsidiaries, affiliates, and business partners to protect
data transfers. By using our Site and/or Services, you authorize the international transfer
of your data.
Link to Other Sites
Our Site may contain links to other sites not operated by us. If you click on a third-party
link, you will be directed to that third-party's site. We strongly advise you to review the
Privacy Policy of every site you visit. We have no control over and assume no
responsibility for the content, privacy policies, or practices of any third-party sites or
services.
Children's Privacy
We do not knowingly collect Personal Information from children under the age of 18. Our
Site and Services are not addressed to minors. If you are a parent or guardian and learn
that your child has provided us with Personal Information, please contact us. If we
become aware that we have collected Personal Information from a child under 18 without
verifiable parental consent, we will take steps to remove that information from our
servers.
Transparency of Data Sharing
Jex is committed to ensuring that all third-party service providers and partners handle
your personal data responsibly. We conduct thorough due diligence and require these
partners to comply with strict data protection standards. They are only allowed to process
your data according to our instructions and are bound by confidentiality agreements.
Employee and Contractor Privacy
In addition to the data we collect from clients and users, Jex also processes personal
information for its employees and contractors. This data is collected and processed in
compliance with applicable labor laws and is only used for employment-related purposes
such as payroll, benefits administration, and compliance with legal obligations.
Dispute Resolution
If you have any complaints regarding our compliance with this Privacy Policy, please
contact us first at help@jex.global. We will investigate and attempt to resolve complaints
and disputes regarding the use and disclosure of personal information in accordance with
this Privacy Policy. If you are not satisfied with our response, you may contact the
relevant data protection authority in your jurisdiction.
Additional Rights for Certain Jurisdictions
European Union (GDPR): If you are located in the European Union, you have the
following additional rights under the General Data Protection Regulation (GDPR):
The right to restrict processing of your personal data under certain circumstances.
The right to object to processing of your personal data.
The right to lodge a complaint with a supervisory authority if you believe that your
data protection rights have been violated.
California (CCPA): If you are a California resident, you have the following additional
rights under the California Consumer Privacy Act (CCPA):
The right to request disclosure of the categories and specific pieces of personal
information we have collected about you.
The right to request deletion of your personal information.
The right to opt-out of the sale of your personal information.
The right to not be discriminated against for exercising any of your CCPA rights.
To exercise any of these rights, please contact us at help@jex.global.
Dynamic Profiles and Super CV (TALENT ONLY)
When you create a profile on the Jex platform, you provide information that helps create
a comprehensive, dynamic profile ("Super CV") which can be used to apply for jobs.
This profile includes your contact information, professional experience, salary
expectations, education, skills, portfolio, and other relevant data.
Creation and Use of Dynamic Profiles
1. Information Provided by You:
You can add or update information in your dynamic profile at any time, including
your contact details, salary expectations, professional background, skills, portfolio,
and other relevant information. This information helps potential employers
evaluate your suitability for job opportunities.
2. Profile Visibility:
By default, your dynamic profile is visible to potential employers and recruiters
using the Jex platform. You can adjust the visibility settings of your profile
through your account settings.
3. Automated Analysis:
Our platform may use automated tools, including AI, to analyze your profile and
suggest suitable job opportunities or to enhance your profile by highlighting
relevant skills and experiences.
Sharing of Dynamic Profiles
1. With Employers:
Your dynamic profile may be shared with employers who are looking for
candidates with your skills and experience. Employers may view your profile,
contact information, and any other information you have made available on the
platform.
2. With Recruiters:
Authorized recruiters may also access your dynamic profile to match you with
suitable job opportunities.
User Control Over Information
1. Profile Management:
You have full control over the information in your dynamic profile. You can add,
update, or delete information at any time through your account settings.
2. Profile Visibility Settings:
You can control the visibility of your profile, choosing to make it public, visible to
specific employers, or private. Adjust these settings through your account
preferences.
3. Data Deletion:
If you decide to delete your account, your profile and all associated information
will be removed from our platform, in accordance with our data retention policy.
User Consent for Profile Use
By creating a profile on the Jex platform, you consent to the use and sharing of your
information as described in this Privacy Policy.